Shipping Policy

Processing Times

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be slightly delayed. If there is a significant delay, we will notify you by email.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping (U.S.):

• Delivery Time: 3–7 business days

Expedited Shipping (U.S.):

• Delivery Time: 2–3 business days

International Shipping:

• Delivery Time: 7–21 business days

• Customs fees or import taxes are the buyer’s responsibility.

Delivery times are estimates and may vary due to carrier delays.

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Order Tracking

Once your order ships, you will receive an email with a tracking number.
Please allow up to 24–48 hours for the tracking information to update.

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Shipping to the Wrong Address

Please double-check your shipping address.
If an incorrect address is entered at checkout and the order ships, we are not responsible for lost packages. If the package returns to us, we can reship it at the customer’s expense.

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Lost, Stolen, or Damaged Packages

We are not responsible for packages lost or stolen after the carrier marks them as delivered.
If your package arrives damaged, please contact us immediately at contact@thecelestialcreations.com with photos so we can assist.

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International Customs & Duties

Buyers are responsible for any customs or import taxes.
We are not responsible for delays due to customs.

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Questions?

For any shipping-related questions, contact us at contact@thecelestialcreations.com